Elderly/Disabled Cats

We reserve the right to refuse a cat, if they are old/frail or ill, as a boarding cattery is primarily for looking after healthy cats. 

We are not qualified to look after cats that need specialised nursing.

All cats must be fully vaccinated and the Vets card must accompany cats on each boarding occasion.

Your Vet can advise you on this. No un-neutered males over six months of age accepted.

Medication

Cats will not be accepted who are on medication for life threatening illnesses or have been diagnosed with infectious diseases.

Cats on medication will only be accepted if the medication can be given with food (due to the risk of injury to staff).

Proof of medication and exact amounts from a vet will only be accepted.

We advise Flea Treatment prior to arrival. Cats who are seen by us to have fleas will be treated and the owner must pay for such treatment on collection.

Insurance

Clients are reminded that they are responsible for meeting veterinary costs. In the case of accident, injury or sickness, your cat will be taken to a Vet for treatment. Animal welfare is our primary concern. A vet is on call 24 hours a day.

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Confirmation

At busy times of the year (Bank Holidays, School Holidays and Christmas) You also need to confirm your reservation by telephone at least four weeks in advance. It is a condition of us boarding your cat that if you cancel your booking less than 14 days prior to the first day of the period booked, we will expect you to pay for any days which we cannot re-allocate.

Opening Times

For visiting. collection and delivery. We pride ourselves that we are a small caring cattery, putting the cats' welfare before profit, therefore we do not open all day. Our clients have told us that it was one of the reasons that they like their cats to stay with us.

Many cats are very nervous of strangers. People continually coming and going all day does upset the cats.

We find that our opening time of mornings only helps the cats to settle quietly.

It is very calm here in the afternoons, when the cats can relax, in peace and tranquillity.

We cannot accept unscheduled deliveries and collections or viewings.

All appointments must be arranged by telephone. 01761 436093

Finally a reminder... 

If you cannot collect your cat/s yourself, please ensure that the person you send will be able to handle your cat/s.

Clients must transport their pets to and from us in an approved, secure and safe cat carrier.

We are not responsible for your cat until it has been safely installed in its allocated pen.

The owner is responsible for ensuring the cat is safely delivered to and from the cat pen.

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A collection and delivery service is available £14 each way up to 5 miles radius & £2 per mile thereafter.

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A full list of our Terms & Conditions are available on request.

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